Please inspect your order carefully upon receipt. If any product is damaged or if you are not completely satisfied with your product selection, please notify us within ten (10) days of receipt of order.  We will gladly accept the product back in its original condition and provide you with a store credit toward your next purchase.  You are responsible for shipping charges incurred to return products to Kreative Kraftwerks (unless insurance was purchased and shipment was damaged).  No restocking fees are charged by us.  In the case of damaged products, you may request immediate replacement.  Kreative Kraftwerks will ship the replacement products to Customer - at no charge - as soon as damaged products are returned to Kreative Kraftwerks.  Returns must be received by Kreative Kraftwerks no later than twenty (20) days after being notified by Customer.